UserCallCenterMonitoringGetRequest23
Bases: OCIRequest
Request the user's Call Center Monitoring settings. The response is either a UserCallCenterMonitoringGetResponse23 or an ErrorResponse.
Attributes:
user_id (str):
Source code in src/mercury_ocip/commands/commands.py
Responses
Bases: OCIDataResponse
Response to UserCallCenterMonitoringGetRequest23.
Attributes:
play_tone_to_agent_for_silent_monitoring (bool):
play_tone_to_agent_for_supervisor_coaching (bool):
Source code in src/mercury_ocip/commands/commands.py
Example Usage
from mercury_ocip.client import Client
from mercury_ocip.commands import UserCallCenterMonitoringGetRequest23
client = Client()
command = UserCallCenterMonitoringGetRequest23(
user_id=...,
)
response = client.command(command)
print(response)